Insight 3 of 11
Test one more case before saving the skill
Your first client follow-up may work because Thursday's call was simple. A second review call with different decisions, dates, and missing facts reveals whether the instructions work beyond one lucky draft.
The is ready to become a when both drafts keep the right voice, confirm the right commitments, and expose anything missing. Both calls then remain as test cases for later changes. If the instructions still change completely each week, a one-time prompt remains the simpler choice.
Practice
Question stem
The produced one excellent follow-up after Thursday's client review. What should you do before saving it as a recurring ?
Answer
Rule out a lucky result before preserving the instructions.