Insight 8 of 9
Test the exact copy you will share
The attachment or downloaded file your teammate receives is the version that needs testing, because a shared copy can behave differently from the original on your desk.
A complete check covers a phone and a laptop, source accuracy, default zoom, diagram edges, and keyboard access through every link or control. Offline claims also require a check with Wi-Fi off, and each repair must pass again in a fresh shared copy, along the same path your teammate will use.

Practice
Question stem
The original recap looks good on your laptop, but the emailed copy runs off the side of your phone. What should you do next?
Answer
Ask which copy actually failed.

