On Monday you ask an assistant to summarize a long email thread for your manager. The summary comes back almost right, except that it retells the thread in order and buries the one decision your manager has to make. You move the decision to the top and send it. Two weeks later you ask for another thread summary and move the decision to the top again, because the first fix lived only in your head. Good surprises disappear the same way. A throwaway question once turned your scattered trip notes into a packing list sorted by which bag each item goes in, and now you cannot remember what you asked. Both times the conversation taught you something and nothing carried it forward, so the next attempt cost as much attention as the first.

